Top Frequently Asked Questions

Where is your packaging produced?

Chisinau, Moldova. East Europe.

How long does production take?

Production typically takes 12-16 days, and 16-20 days for larger volume orders.

How long does shipping take?

Determined individually for each order.

Can I purchase a sample before placing an order?

We can provide unprinted structural samples to test size & structure, or pre-production samples that include full customization.

Can you provide me with a dieline?

Dielines are provided for free upon purchase of an order or sample.

What format should I provide my artwork to you in?

Please send us your artwork in a dieline file (PDF or AI format) that can be edited in Adobe Illustrator. Please keep the dieline as a separate layer in your AI file, and be sure to follow all of these dieline design tips to ensure your artwork file is production-ready.

How do I measure box and packaging dimensions?

Utilize these mockups as a reference to identify the specific sides of your packaging dimensions, such as length, width, and height.
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Still need some help?

Email us at info@boxeurobox.com. We typically respond within 12-24 hours